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Want to see more? Setup a free 30-day test account to test your connection method integrations. Run
some test transactions and/or train employees using the Universal Demo.
Use our online tutorials and
full-featured video demonstrations to learn more about the payment management services, tools, and features that CyberSource has to offer.
Continue down the page to learn more...
(click on any of the listings to learn more)
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| Online Tutorials and Demonstrations |
Check out our series of short, go-at-your-own-pace tutorials that explain how to perform basic tasks such as authorizing and
capturing payments, processing voids and issuing credits, setup Subscription payments, access reporting, and other important tasks.
Each tutorial only takes a few minutes. Requires Flash. You can download Flash at the
Adobe Flash Player Download Center.
Click here to access the Online Tutorials
Click on the WMV icon to access the .wmv file. (Requires Microsoft® Windows Media Player)
- Review Virtual Terminal settings and how to configure based on a merchant's payment acceptance needs.
- Review using the Virtual Terminal to facilitate a transaction.
- How to setup a new subscription payment. (On-Demand, Installment, and Recurring)
- How to setup a new subscription payment after processing a payment.
- How to setup a new subscription payment using an existing transaction.
- Walk-through facilitating an "On-Demand" subscription payment/credit.
- Review searching for subscriptions and payments using specific search criteria.
- Review subscription settings an how to setup customer notifications.
- Review how to use the "General Search".
- Review "Auths Ready to Capture" and "Auths Needing Review".
- Review "Auths Pending Settlement" and "Exception Search".
- Review accessing transaction details to facilitate follow-on requests.
- How to void and credit transactions.
- How to use existing transaction data to create new orders, create subscriptions, and search for related transactions.
- How to access and use reporting.
- Review the Capture Detail and Order Detail reports.
- Review Report DTDs and what to use them for.
- Review "Merchant Information" and why it is important to keep it updated.
- Review "Additional Services" which include Electronic Check services and QuickBooks module for CyberSource.
- Review "Transaction Security Keys" and how to use them.
- How to use "SmartAuth" fraud control settings.
- Review "Report Subscriptions".
- Review how to use "User Administration" and "Role Administration" to establish user accounts and permissions.
- Review how to change the administrative account password.
For fastest service, contact the Bank of America representative that referred you.
For more information about CyberSource and signing up for a merchant account, call
(toll-free) 877.837.9022 to speak with a Bank of America representative today.
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