Resource Center

 
WHITE PAPERS & REPORTS
2013 Fraud Trend Report [PDF]
How does your company compare against organizations participating in the CyberSource 13th annual online fraud survey? These organizations represent over billion of online sales, or approximately 26% of the North American B2C marketplace. In CyberSource's 2013 Online Payment Fraud Trend Report, you'll find information on fraud management KPI trends, fraud detection tool adoption, and other best practices among online fraud managers.
2012 Online Fraud Report - 13th Annual Edition [PDF]
This annual industry report has become a mainstay for finance, risk and eCommerce professionals. Survey focus areas are online fraud's impact on business, merchant efforts to manage fraud and plans to combat online fraud in the future.
Airline Online Fraud Report [PDF]
Based on data collected from airlines worldwide, this report examines the online payment risks in the airline industry. Get fraud management trends, techniques and practices that airlines employ to protect revenue.
Global Payment Options, Payment Methods in Select Countries [PDF]
One of the most important aspects to consider when localizing your website for foreign markets is payment acceptance. Accepting regional or country-specific payment types can provide a dramatic lift in online sales. Download this whitepaper to learn about various global payment methods to take your business into select countries including Brazil, Canada, China, France and others.
A Practical Guide to Global ePayments [PDF]
Get insights to make global payment implementation and management easier, safer and more secure. Whether you're transacting global payments or just embarking on international acceptance, this white paper has over 18 pages of statistics, analysis and charts to help you reach over 190 countries.
Optimizing Airline Profits: Payment strategies for airlines [PDF]
Learn how airlines are lowering distribution costs, adding new payment types, and streamlining payment operations.
CyberSource Enterprise Payment Security 2.0
We bust three popular payment security myths and show you how they have been limiting your options to achieve Enterprise Payment Security 2.0. In addition, there is a case study illustrating how this approach is implemented in real life.
A Manager's Guide to Comparing the Cost of Payment Security Strategies [PDF]
Managing payment security is complex now, and will become increasingly so as your organization grows. This guide will help you assess and compare the cost of managing payment security via an on-premises or hosted operations model.
Payment Security Practices and Trends Report [PDF]
To help businesses understand management trends and practices among their peer group, CyberSource and Trustwave, in partnership with the Merchant Risk Council (MRC), commissioned the Payment Security Practices and Trends Survey. This report summarizes the survey's findings and provides insights and industry benchmarks as well as emerging industry trends.
Staying Ahead of the Challenge: Improving Automated Screening to Overcome Increasingly Sophisticated Fraud [PDF]
By using these techniques, you can identify fraud without needing to rely on fraudsters showing weakness through errors in transaction data.
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WEBINARS
Top 9 Fraud Attacks and Winning Mitigating Strategies
Listen as CyberSource and Merchant Risk Council (MRC) count down the top nine fraud attacks, in terms of prevalence and impact to the bottom line, as identified by merchants surveyed by the MRC.
Profitably Add Recurring Revenue Streams to your Business: Introducing Managed Billing [on-demand presentation & audio]
Launching a new subscription business is easy. However, accomplishing an on-time and on-budget solution implementation can be hard. Many businesses struggle as manual processes and high IT costs eat into profits. Learn how to handle the complexities of subscription billing, and efficiently integrate new and existing systems so information flows smoothly.
Payment Security Best Practices: Insight for IT, Security, Marketing and Legal Executives [on-demand presentation & audio]
Payment security (PCI) experts provide insight and case studies to help you protect your brand, streamline compliance and bolster consumer confidence.
Payment Data: Don't Store It, Don't Handle It [on-demand presentation & audio]
Maintaining payment security doesn't require adding even more proverbial locks and bolts to your infrastructure. Learn the three design points of Enterprise Payment Security 2.0, the CyberSource solutions that support them, and examples of successful implementations.
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PODCASTS
Taking a Different Approach to Enterprise Payment Security [MP3]
Listen to how tracking payment data touchpoints throughout your order lifecycle reveals a three-pronged strategy for managing payment security more easily, more cost-effectively and more confidently.
Payment Data: Don't Store it, Don't Handle it [MP3]
Explore what solutions you should consider to help you address two of the three design tenets of the new strategy - eliminating the capture, and eliminating the storage, of sensitive payment data from your environment.
Removing Payment Data from Downstream Operations [MP3]
In this podcast, learn how to eliminate back-office exposure to payment data.
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By Product Area

Payment Services (Common, Global, Regional, Emerging)
Global Payment Options [PDF]
Global Payment Acceptance [PDF]
Managed Billing Datasheet [PDF]
Global Tax Calculation Datasheet [PDF]
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Fraud Management & Payment Security Services
CyberSource Fraud Management Solutions [PDF]
Payer Authentication [PDF]
Account Updater Datasheet [PDF]
Enterprise Payment Security Solutions [PDF]
Mobile Payment Management Trends Datasheet [PDF]
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Reporting & Management
CyberSource Merchant Account Reports [PDF]
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Professional Services, Support & Satisfaction
CyberSource Professional Services [PDF]
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By Industry
Airlines [PDF]
Retail/Brand Direct [PDF]