Resource Center

 
WHITE PAPERS & REPORTS
2012 Online Fraud Report - 13th Annual Edition [PDF]
This annual industry report has become a mainstay for finance, risk and eCommerce professionals. Survey focus areas are online fraud's impact on business, merchant efforts to manage fraud and plans to combat online fraud in the future.
Airline Online Fraud Report [PDF]
Based on data collected from airlines worldwide, this report examines the online payment risks in the airline industry. Get fraud management trends, techniques and practices that airlines employ to protect revenue.
Global Payment Options, Payment Methods in Select Countries [PDF]
One of the most important aspects to consider when localizing your website for foreign markets is payment acceptance. Accepting regional or country-specific payment types can provide a dramatic lift in online sales. Download this whitepaper to learn about various global payment methods to take your business into select countries including Brazil, Canada, China, France and others.
A Practical Guide to Global ePayments [PDF]
Get insights to make global payment implementation and management easier, safer and more secure. Whether you're transacting global payments or just embarking on international acceptance, this white paper has over 18 pages of statistics, analysis and charts to help you reach over 190 countries.
Optimizing Airline Profits: Payment strategies for airlines [PDF]
Learn how airlines are lowering distribution costs, adding new payment types, and streamlining payment operations.
CyberSource Enterprise Payment Security 2.0
We bust three popular payment security myths and show you how they have been limiting your options to achieve Enterprise Payment Security 2.0. In addition, there is a case study illustrating how this approach is implemented in real life.
A Manager's Guide to Comparing the Cost of Payment Security Strategies [PDF]
Managing payment security is complex now, and will become increasingly so as your organization grows. This guide will help you assess and compare the cost of managing payment security via an on-premises or hosted operations model.
Payment Security Practices and Trends Report [PDF]
To help businesses understand management trends and practices among their peer group, CyberSource and Trustwave, in partnership with the Merchant Risk Council (MRC), commissioned the Payment Security Practices and Trends Survey. This report summarizes the survey's findings and provides insights and industry benchmarks as well as emerging industry trends.
Staying Ahead of the Challenge: Improving Automated Screening to Overcome Increasingly Sophisticated Fraud [PDF]
By using these techniques, you can identify fraud without needing to rely on fraudsters showing weakness through errors in transaction data.
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ARCHIVED WEBINARS
Payment Security Best Practices: Insight for IT, Security, Marketing and Legal Executives [presentation & audio]
Payment security (PCI) experts provide insight and case studies to help you protect your brand, streamline compliance and bolster consumer confidence.
Payment Data: Don't Store It, Don't Handle It [presentation & audio]
Maintaining payment security doesn't require adding even more proverbial locks and bolts to your infrastructure. Learn the three design points of Enterprise Payment Security 2.0, the CyberSource solutions that support them, and examples of successful implementations.
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PODCASTS
Taking a Different Approach to Enterprise Payment Security [MP3]
Listen to how tracking payment data touchpoints throughout your order lifecycle reveals a three-pronged strategy for managing payment security more easily, more cost-effectively and more confidently.
Payment Data: Don't Store it, Don't Handle it [MP3]
Explore what solutions you should consider to help you address two of the three design tenets of the new strategy - eliminating the capture, and eliminating the storage, of sensitive payment data from your environment.
Removing Payment Data from Downstream Operations [MP3]
In this podcast, learn how to eliminate back-office exposure to payment data.
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PRODUCTS & SOLUTIONS
CyberSource Advanced [PDF]
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By Product Area

Payment Services (Common, Global, Regional, Emerging)
Global Payment Options [PDF]
Global Payment Acceptance [PDF]
China Payment Service Datasheet [PDF]
Managed Billing Datasheet [PDF]
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Fraud Management & Payment Security Services
CyberSource Fraud Management Solutions [PDF]
Payer Authentication [PDF]
Enterprise Payment Security Solutions [PDF]
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Reporting & Management
Electronic Payment Reconciliation [PDF]
CyberSource Merchant Account Reports [PDF]
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Professional Services, Support & Satisfaction
CyberSource Professional Services [PDF]
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By Industry
Airlines [PDF]
Retail/Brand Direct [PDF]