Executive Management
Michael Walsh
President and Chief Executive Officer
Mr. Walsh has over 20 years of experience in the technology and financial services industries. After joining CyberSource in 1998, he took over North American sales in 2000 and played a key role in leading the company through the "dot com" bubble and bust. In 2004, he was named Senior Vice President of Global Sales & Services. In this role, Mr. Walsh led the expansion of CyberSource into emerging markets in Europe, Asia and Latin America. After five years in that position, Michael Walsh was named President and Chief Executive Officer on January 1, 2010.
Mr. Walsh played a key role in doubling the size of the CyberSource footprint in the payment space through the $660 million acquisition of Authorize.Net in 2007. Combining the two companies gave CyberSource the leadership position in both the large merchant as well as the small and medium sized merchant ecommerce segments. In 2010, he led negotiations that resulted in Visa's $2 billion acquisition of CyberSource Corporation, bringing Visa a powerful presence in the merchant payment space.
Prior to CyberSource, Mr. Walsh held sales and business development positions at Oracle Corporation and Merrill Lynch. He holds a bachelor's degree in political science from The University of California at Irvine.
John Bodine
Vice President, Sales and Marketing, Authorize.Net
John Bodine is responsible for the sales and marketing functions of Authorize.Net, a CyberSource solution. He originally joined Authorize.Net as a member of the board of directors in 1998 when the company was still called NetSolutions. After a year on the board, Mr. Bodine was hired as the ninth employee in late 1998, serving as Director of Business Development, where he formed the strategic relationship with Go2Net, which acquired Authorize.Net in 2000. From 2000 to 2002, he worked for Ellis, Inc. where he acted as SVP of International Sales and Marketing.
Mr. Bodine rejoined Authorize.Net in October, 2002 and has focused his efforts on growing and maintaining one of the largest indirect sales channels in the payments industry. He also managed the design and implementation of Authorize.Net's Affiliate Reseller channel which provides sales support for integration partners. Recently, Mr. Bodine has worked to establish a successful direct sales channel within Authorize.Net. He also oversees the branding, communication and promotional plans for the company's marketing efforts. He has held similar positions for Novell, WordPerfect and Baan.
Mr. Bodine holds a bachelor of science degree in Marketing from Brigham Young University.
Carolyn Brackett
Vice President, Channels & Alliances
Ms. Brackett is responsible for the development and execution of CyberSource's long term channel and referral partner strategies.
Prior to joining CyberSource, she spent nine years at First Data Corporation and its subsidiaries. She held a variety of senior positions at FDC, including senior vice president, business development and strategy and, vice president, internet commerce. Immediately prior to joining CyberSource, Ms. Brackett was vice president, marketing and strategic alliances at Exante Financial Services, a division of UnitedHealth Group. Earlier in her career, Ms. Brackett was an industry manager and senior product marketing manager at VeriFone.
She is a cum laude graduate of Canisius College, with a bachelor's degree in business finance and marketing.
Neil Buckley
Vice President, Product Development and General Manager, Bellevue
Neil Buckley directs the engineering and quality assurance activities for all CyberSource products, including global electronic payment, order screening and reporting. He joined the company (through Authorize.Net) in June, 2005. Mr. Buckley is also general manager for the Bellevue office.
Prior to joining CyberSource, Mr. Buckley was vice president of development at Vallent Corporation, (formerly WatchMark), in Bellevue, WA, where he led global development, quality assurance, and engineering teams in both domestic and international offices. He was instrumental in growing Vallent from startup to leading vendor of performance management products for wireless operators with 90% share of the US Market. Prior to Vallent, Mr. Buckley worked in London, Tokyo and Paris for a number of organizations including Alcatel, Lehman Brothers, ITT, US West and Credit Suisse-First Boston.
Mr. Buckley holds a masters degree in computer science from Manchester University, Manchester, England. He also graduated with a bachelor of science in physics from the Royal College of Science, Imperial College, University of London.
Perry Dembner
Senior Vice President, Chief Marketing Officer
Mr. Dembner oversees CyberSource's product management, enterprise marketing and small business marketing teams.
Mr. Dembner has 20 years of technology marketing experience in enterprise software, internet services, networking and communications. He was previously Vice President, Marketing for Applicast, one of the first enterprise software-as-a-service providers. He has also served as a strategic marketing consultant to growth companies including Atempo, @Home, ILOG (acq. by IBM), and Optimal Networks (Compuware). Early in his career he was a product manager at Farallon Computing (Motorola) and ROLM/IBM and a corporate strategy consultant at Strategic Planning Associates (Oliver Wyman).
Mr. Dembner holds a B.S. in Economics from the University of Pennsylvania's Wharton School and an M.B.A. from Stanford's Graduate School of Business.
David A. Glaser
Vice President, Professional Services
With over 15 years of technology and payment industry experience, Mr. Glaser leads the CyberSource Professional Services organization, which provides consulting, design, integration, and optimization services to businesses and organizations worldwide. He is a leading authority on eCommerce payment, reconciliation, security and fraud management process design and implementation.
Mr. Glaser joined CyberSource in April, 2000. He was named Manager of consulting project management in 2001. In 2003 he was promoted to director of professional services. On January 6, 2006, he was named vice president, worldwide professional services.
Prior to CyberSource, Mr. Glaser held key consulting positions with professional service organizations including IBM Global Services, EDS, and Compaq. He holds a bachelor's degree in mathematics from Indiana University of Pennsylvania.
David J. Kim
Vice President and General Counsel
Mr. Kim oversees all legal affairs of CyberSource, including licensing, regulatory compliance, litigation management, and corporate governance. Since joining the company in 1998, he played key roles in the company's public offerings, acquisitions, as well as the joint venture that formed CyberSource Japan.
Before CyberSource, Mr. Kim worked in the legal department at Maxim Integrated Products. Prior to Maxim, he held the position of Information Technology Manager at a defense litigation firm in San Francisco, where he managed the technology infrastructure, coordinated implementation of document imaging systems, and co-authored an article on electronic discovery, which was published by the Defense Research Institute. Mr. Kim also served an externship as a Special Assistant District Attorney in the office of the District Attorney of New York County. He received his bachelor's degree from the University of California at Berkeley and his Juris Doctor degree from the Cardozo School of Law, Yeshiva University.
Trish Martin
Vice President, Customer Support
As Vice President of Customer Support for CyberSource, Patricia Martin is responsible for managing CyberSource's worldwide customer support operations. Prior to January 2001, Ms. Martin served as Senior Director of Information Technology for CyberSource. With over 15 years of customer service and IT management experience, Ms. Martin possesses a deep understanding of what it takes to deliver world-class customer support, including keen technical expertise and a passion to meet customer needs. This understanding and passion underscores her dedication to building a support organization that provides top-notch, unparalleled customer service.
Before joining CyberSource, Ms. Martin was the Senior Manager of Business Applications at Acuson Corporation. Ms. Martin also held various management positions during her career at Silicon Graphics, Inc. from 1987 to 1997.
Ms. Martin holds a Bachelor of Science degree in Information Technology from Santa Clara University.
John McDonnell
Vice President, Business Development
As head of business development for CyberSource, Mr. McDonnell coordinates company-wide evaluation efforts on buy/build/partner decisions. He also serves as CyberSource's primary point of contact for M&A opportunities to expand into new regions and vertical markets through joint ventures and acquisitions.
Prior to CyberSource, Mr. McDonnell spent most of his career at TNS as General Counsel and later as Chief Strategy Officer. During his thirteen years at TNS, the company grew from a start-up into a NYSE-listed global provider of network services to the payment processing, telecom and financial services industries. He also managed corporate development at PaylinX during its acquisition by CyberSource in 2001. More recently, Mr. McDonnell held senior positions in investment management firms and also served as head of business development for Paymo, a mobile payments provider acquired by Boku. He graduated with honors from Stanford and received his law degree at UCLA.
