In the News

eSeller media
03.10.2013
Coping with Fraud at Christmas
Tracy Bernasconi, Managed Risk Services Manager, provides her advice on how retailers can ensure they are equipped to cope with peak season performance.

Direct Commerce
September 2013
With a multitude of payment channels and countries to contend with, Akif Khan, director of strategic initiatives explains how you can optimise your business without allowing fraudulent orders to slip through the net.
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The Paypers (p.7-8)
29.07.2013
Omni-Channel Today: Protect and Optimise Your Business
Director of strategic initiatives, Akif Khan, provides his expert advice on ensuring businesses have a comprehensive payments plan in place to avoid fraudulent activity.

The Retailer (p.16-17)
19.07.2013
Driving eCommerce success: The fraud fundamentals
Director of strategic initiatives, Akif Khan, offers his opinion on how to effectively manage payments and mitigate fraud risks in the omni-channel environment.
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Banking and Payments Asia
18.06.2013
CyberSource provides DX.com with fraud solution
Article revealing that DX.com, an online store based in China, is using the Decision Manager solution from CyberSource to strengthen its fraud management capabilities online.

Fraud News
14.06.2013
Companies are looking to social media website to combat fraud
Article revealing that payment companies are looking to see if social posts will be able to prove whether or not customers are defrauding them by lying about their household finances. CyberSource’s Fraud Report is used to show the loss suffered by U.S online retailers due to fraud.

The Paypers
12.06.2013
Visa, Ethoca join forces to help eCommerce merchants reduce fraud
CyberSource reveals that Visa and fraud management services developer, Ethoca, have joined forces to release a service which will notify eCommerce retailers of fraudulent transactions, enabling them to prevent any breaches of security.

Marketing Week
June 2013
The arrival of customer 3.0
EU sales director, Neil Caldwell discusses customers’ eCommerce expectations and how retailers can meet them.
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Retail Fraud
22.05.2013
Does your site look ‘dodgy’ even if it’s not?
Article discusses the ways in which smaller retailers can compete online by ensuring their websites appear legitimate. Article draws on findings from CyberSource’s UK eCommerce Fraud Report.
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Retail Fraud
22.05.2013
Cutting out fraud one face at a time
Article uses CyberSource’s data in order to introduce facial recognition software developed by London based Facebanx.
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The Paypers
20.05.2013
CyberSource allows Boutique.ru to deliver secure, mobile, optimised online payment solution
Article reveals that CyberSource has been selected by Russian online fashion retailer, Boutique.ru, for its fraud prevention services. CyberSource will provide customers with a secure shopping experience regardless of the e-channel they select to make their purchase.

iGamingBusiness
17.05.2013
Facial recognition solution launches to combat fraud
Article uses CyberSource’s research to suggest that many eCommerce retailers may experience losses in revenue due to fraud.

The Integrated Retailer
16.05.2013
Comment: More channels, more data, more access for fraudsters
Article highlights the challenges facing retailers operating in an omni-channel environment. Director of strategic initiatives, Akif Khan, offers his top tips on how merchants can more effectively protect themselves against omni-channel fraud.

InternetRetailing
01.05.2013
Any which way to pay
Article discusses the difficulty that retailers face in delivering a consistent payment experience, while staying one step ahead of fraudsters. Akif Khan, director of strategic initiatives, comments on the subject.
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InternetRetailing
01.05.2013
Keep the evolving omni-commerce world secure
Article looking at the importance of both security and simplicity as retailers expand into an increasing omni-channel world, selling across multiple platforms and payment services.
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InternetRetailing
01.05.2013
Risks and rewards
Akif Khan, director of strategic initiatives, gives his opinion on fraud screening; how businesses can enable as many transactions as possible across channels, boost their bottom line and retain customer loyalty
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InternetRetailing
01.05.2013
New ways to pay and protect
Article looks at how the use of mobile devices, greater channel convergence and increased use of contactless payment systems are set to change fraud management significantly.
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InternetRetailing
01.05.2013
Cut fraud not customers
Article claims that over-zealous fraud systems can cause false positives and deter customers, while demands for mobile payment systems
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A1 Retail (p. 82)
01.05.2013
Joining up the dots
Akif Khan, director of strategic initiatives, discusses how retailers must integrate back-end systems to stay secure in the evolving omni-commerce world.
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The Paypers
29.03.2013
Retailers need to optimise order acceptance - report
Article details the findings of CyberSource’s research into eCommerce orders and suggests UK retailers need to focus on optimising order acceptance. It includes a five point plan to help businesses increase acceptance.

The Paypers
26.03.2013
Case study: Securing the evolving omni-commerce world
Article looks at the increasing complexity of eCommerce and discusses the challenges that retailers now face in accepting payments across multiple channels.

IMRG
08.03.2013
New UK eCommerce report helps retailers optimise order acceptance
Focusing on order acceptance, article includes CyberSource’s five point plan to help businesses streamline this process.

Security Park
08.03.2013
eCommerce Fraud Report launched by CyberSource
Drawing on results from CyberSource’s 2013 eCommerce report, article suggests that retailers reject a significant proportion of eCommerce orders, many of which may be valid. Article includes CyberSource’s five point plan to help businesses streamline order acceptance.

Omni-Channel Retailing
07.03.2013
CyberSource 2013 UK eCommerce report out now; provides guidance to strengthen customer experience
Article discusses CyberSource’s 2013 Fraud Report showing that retailers reject a significant proportion of eCommerce orders, some of which may be valid.

Econsultancy
07.03.2013
New UK eCommerce report helps retailers optimise order acceptance
Article highlights the findings of CyberSource’s survey of 200 UK retailers, revealing clear opportunities for businesses to identify and convert valid orders faster, whilst further streamlining their manual review processes.

Global Banking & Finance Review
07.03.2013
New UK eCommerce report helps retailers optimise order acceptanceb
Article discusses CyberSource’s UK eCommerce Fraud Report and reveals opportunities for businesses to identify and convert valid orders faster

Payments Card and Mobile
07.03.2013
Visa introduces Visa ready partner mPOS services
Article discussing the launch of Visa’s new partner programme, Visa Ready Partner, designed to accelerate the introduction of innovative payment solutions globally.
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Direct Commerce
07.03.2013
News round-up - John Lewis, Very, Dixons, more
News round-up focusing on the sales of major retailers including Morrisons, Dixons, Sweaty Betty and John Lewis. The article references CyberSource’s latest eCommerce Fraud Report.

Yahoo Finance
07.03.2013
New UK eCommerce report helps retailers optimise order acceptance
CyberSource’s survey of 200 UK retailers highlights clear opportunities for businesses to identify and convert valid orders faster. Article also details CyberSource’s five point plan to help streamline this process.

Reuters
07.03.2013
Based on CyberSource’s ninth annual UK eCommerce Fraud Report, this article suggests that online retailers should focus on optimising order acceptance and offers a five point plan to help businesses streamline this process.

Infosecurity
07.03.2013
Room for improvement in the eCommerce fraud detection process
Article refers to CyberSource’s ninth annual UK eCommerce Fraud Report, which highlights a need for improvement in the handling of fraud detection.

eSeller
01.03.2013
How to protect customer data
EU sales director, Neil Caldwell, provides his three tips on how to protect customer information.

African Investor
07.02.2013
Visa profit beats as card payments accelerate
Article highlighting how CyberSource’s billable transactions jumped 28 per cent in the first quarter of 2013 - the quickest pace in at least five quarters.

 

BBC
29.01.2013
How hardware hacking (almost) made me a fraudster
Akif Khan, director of strategic initiatives, provides insight on how hardware changes can result in retailers rejecting genuine orders due to suspicion of fraud.

Finextra
08.01.2013
China's Tenpay signs with CyberSource for fraud management
Article highlighting how CyberSource will provide fraud management services to support the development of Tenpay's payment services business.