Netshoes partners with CyberSource and Braspag to prevent online fraud
São Paulo, Brazil, January 30th, 2013 —
Netshoes, the largest conglomerate of online sports and leisure stores in Latin America, continues to invest strongly in fraud management. That is why it has chosen CyberSource, a Visa company (NYSE: V), as its fraud management solutions provider for its online sales. With this partnership, Netshoes expects to increase its operating margins by avoiding fraudulent orders ensuring, at the same time, a positive experience to its customers. Braspag had already associated with CyberSource to integrate and distribute the solution in its payment gateway.
Through this partnership, Netshoes obtains access to Decision Manager, the world’s largest fraud detection radar that provides all the necessary resources for automating and simplifying fraud management operations. Each transaction is evaluated by over 260 simultaneous validation tests in about 2 seconds. Results, including detailed assessment of anomalies as well as a computed risk score, are further evaluated by an intelligent system according to rules previously set by Netshoes. At that point, the order is automatically accepted, rejected or submitted for additional manual review through a management panel.
“Netshoes Risk Department was already a market benchmark. Using only our internal systems of exhaustive analysis, we have always managed to guarantee our customers safety and a speedy delivery. However, when our sales volume increased, we needed to invest even more in technology and processes. The Risk Department needed to keep, mainly focusing manual review on more suspicious orders and increasing automatic acceptance of those orders submitted by good customers. Using CyberSource solution, we managed to reduce the time of order delivery to the distribution center and we increased data range for a more assertive decision-making. As a result, we are offering our customers a higher quality service,” highlights George Pozzobon, Risk and Recovery Manager at Netshoes.
“With CyberSource Decision Manager fraud solution, Netshoes will have a sophisticated fraud management system which will not only detect fraud more accurately and much faster, but also reduce operating costs, thus taking automatic order approval to a new level”, said Fernando Souza, General Director of CyberSource Brazil.
About Netshoes
Founded in 2000, Netshoes is the largest conglomerate of online sports and leisure stores in Latin America. Operating in Brazil, Argentina and Mexico, its mission is to provide the best and most innovative eCommerce service, serving customers 24 hours a day.
In addition to managing Netshoes online stores in the three countries, it manages official stores for the following football clubs: Corinthians, São Paulo, Palmeiras, Santos, Cruzeiro, Vasco, Curitiba, Atlético-PR, Chivas, Pumas, Monterrey and América-MEX. In Brazil, it is also responsible for the management of the NBA online store and brands such as Oakley, Puma, Havaianas, Globo Esporte, Saraíva Esportes, Timberland, Topper and Mizuno.
About Braspag
Founded in 2005 and taken over by Cielo in 2011, Braspag is the leading company in Latin America for payment solutions. It operates together with the main eCommerce stores in Brazil and is present in Mexico, Argentina, Colombia and Chile. Its platform includes the main means of payment of these markets. Besides gateway payments, Braspag provides services such as Cartão Protegido (Tokenization), Reconciliation, Recurring Payments and Reimbursement. All the company platforms are DCI-DSS 2.0 Level 1- certified.
About CyberSource
CyberSource is a payment management company and a wholly-owned subsidiary of Visa Inc. [NYSE: V]. Over 400,000 businesses worldwide use CyberSource and Authorize.Net brand solutions to process online payments, streamline fraud management and simplify payment security. The company is headquartered in San Francisco and has offices worldwide, with regional headquarters in Miami, Mexico, Sao Paulo (Latin America and the Caribbean), Singapore (Asia and the Pacific), Tokyo (Japan) and Reading in the UK (Europe, Middle East, and Africa). CyberSource operates in Europe under agreement with Visa Europe. For more information, please visit www.cybersource.com.
Netshoes Contact
RMA Comunicação
Rafael Frank - rafael.frank@rmacomunicacao.com.br - (11) 2244-5906
Regina Sanches – regina.sanches@rmacomunicacao.com.br – (11) 2244-5997
Visa Contact
Fabrício Migues, Visa Brasil
(11) 2102-0034, fmigues@visa.com
Fernanda Francisco, Visa Brasil
(11) 2102-0077, ffrancis@visa.com
Global Corporate Relations:
Aida Hadzibegovic650-432-2990
globalmedia@visa.com
