Professional Services

CyberSource Professional Services provides payment consulting, design, integration, process redesign and fully managed services to optimise business results. Engage our team as the primary project manager, or as a speciality sub-contractor to your internal IT team or integration partner.

We provide a wide range of services to help you optimise your payment operations, including:

Payment Processing Practice

  • Back-office payment services integration (such as ERP systems)
  • Commerce platform payment services integration (CRM, OMS etc.)
  • Payment process and transaction costs analysis

Fraud Management Practice

  • Decision system configuration and integration
  • Screening strategy design (process and data analysis)
  • Profit optimisation point analysis
  • Case management system configuration
  • Performance monitoring (ongoing monitoring of results)
  • Best practice training for your fraud team

Collection & Reconciliation Practice

  • Custom payment reporting systems and integration with financial systems
  • Automated reconciliation system configuration and installation (order-level reconciliation)

Payment System Security and Centralisation Practice

  • Payment system centralisation (on-site or fully managed and hosted)
  • Payment data elimination (implementation of tokenisation and secure acceptance services)