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New Best Practice Guidelines to Help Card-not-present Retailers in Battle against Fraud
London, June 2, 2003
A new white paper for retailers struggling to control credit card fraud has been published by CyberSource Corporation, a leading provider of electronic payment and risk management solutions. The free guide, available at: www.cybersource.com/uk/whitepapers/, details strategies to prevent fraud and outlines the latest industry initiatives retailers should use to protect themselves.
"In the UK, more than 14 million consumers now spend £ 1 billion a month online," said Ariane Wilkinson, marketing director of CyberSource. "With credit card fraud increasing at 20 per cent a year for the past four years, successful retailers have to learn how to protect themselves. This guide is designed to give retailers all the information they need in the battle against fraud."
With contributions from some of the UK's major retailers, the white paper demonstrates how merchants can control their fraud levels without turning away legitimate customers, leading to an enhanced customer experience and ultimately increased sales.
James Roper, chief executive of IMRG (the Interactive Media in Retail Group) said, "If retailers are considering setting up an online operation or are already feeling the pain of fraud, they should read these guidelines. They not only inform retailers of the latest initiatives, industry commentary, and standards, but advise retailers of the best practices they cannot afford to ignore."
"Best practice in card not present fraud management - driving down risk and enhancing the customer experience" can be found at: www.cybersource.com/uk/whitepapers/ or for a printed copy email: nick@write-image.co.uk.
About CyberSource
CyberSource Corporation is a leading provider of electronic payment and risk management solutions. CyberSource solutions enable electronic payment processing for Web, call center/IVR, and POS environments and manage fraud risk associated with card-not-present transactions. CyberSource Professional Services designs, integrates, and optimizes enterprise-wide commerce transaction systems. Over 5,000 businesses use CyberSource solutions, including half of the Dow Jones Industrial companies. The company is headquartered in Mountain View, California, and has sales and service offices in Japan, the United Kingdom, and other locations in the United States. For more information, please visit CyberSource's web site at www.cybersource.com or email info@cybersource.com.
Editorial Contact:
Bruce Frymire
CyberSource Corporation
650.965.6042
bfrymire@cybersource.com
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