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Active Hotels Checks In to CyberSource

Top reservation provider selects CyberSource to run new payment system

LONDON - September 18, 2003
CyberSource Corporation (NASDAQ: CYBS), a leading provider of electronic payment and risk management solutions, today announced that Active Hotels has begun using CyberSource's card-not-present payment services to process credit card transactions online at - www.activehotels.com.

Active Hotels is one of Europe's leading online reservation providers, delivering confirmed and guaranteed online reservations to over 4000 hotels across Europe through a growing distribution network of travel related websites. Active Hotels recently introduced an upfront payment system, where guests pay for some reservations at the time of booking, as opposed to paying the hotel upon departure.

"CyberSource is providing us with an important service, allowing the smooth and efficient processing of all our online payments when customers pay upfront," said Adrian Critchlow, business development director, Active Hotels. "The customer service and support have been effective and reliable, and we are confident that by using the secure CyberSource services, we will increase confidence in the processing of online payments for bookings generated through our online reservation system."

The CyberSource payment solution, available as an outsourced service or in-house managed software, operates behind-the-scenes to authorize and settle electronic payments through built-in connections (via the domestic and international CyberSource payment gateways) with third-party processors and merchant banks. Developed for large enterprises with demanding needs, CyberSource payment solutions support web, call centre, interactive voice response and point-of-sale environments. CyberSource payment solutions integrate smoothly with major commerce platforms, ERP and CRM systems, and are designed for compatibility and interoperability with new standards and products. More on CyberSource payment and risk management solutions: http://www.cybersource.com/products_and_services.

Ariane Wilkinson, marketing director, CyberSource said, "Active Hotels needed a cost effective payment solution that could process thousands of transactions each day. By implementing CyberSource's payment services it can concentrate on increasing sales, safe in the knowledge the payments will be processed securely and efficiently."

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About Active Hotels
Active Hotels is one of Europe's leading online reservation providers to the hotel industry. It is currently processing over £130 million worth of bookings per year. Active Hotels creates mutually beneficial partnerships that enable both hoteliers and distribution partners to participate in the growing market for online hotel reservations. Active Hotels offers the best choice of hotels and room prices available across Europe. At present, the company has over 4,000 partner hotels, with 2,500 in the UK and over 1,000 in France. It is also actively growing its hotel base across Europe, in Italy, Germany, Spain, Holland, Belgium and many others. The company promotes these hotels across its 1,500 partner websites, making each hotel visible to over a million Internet users each month. The service Active Hotels offers is easy to integrate and use and provides a reliable source of revenue for hotels and distribution partners. For further information on Active Hotels please visit: http://www.activehotels.com

Editorial Contact:
Bruce Frymire
CyberSource Corporation
650.965.6042
bfrymire@cybersource.com