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Blackwell books CyberSource to process online
London, 2 September 2002
CyberSource, a leading provider of electronic payment and risk management solutions for enterprise businesses, today announced that Blackwell Publishing, a leading publisher of books and journals to the academic, scientific, medical and professional communities has chosen the CyberSource Payment Service to power electronic payment processing through its EclipseNet subscription system.
Blackwell's needed an electronic payment processing solution that integrated with its EclipseNet journals subscription management system to enable true online processing of credit card orders and to support its online initiatives. After considering multiple providers, the CyberSource Payment Service was selected as a preferred service largely due to its proven reliability, scalability and reporting functionality, as well as the complementary fraud management services also offered by the company.
"It is important for Blackwell's to have the best applications and tools to support the high level of customer expectation and requirements. This is even more prevalent as we increasingly witness a migration in buying patterns from traditional paper based methods to online with the associated service level expectations that brings. Not every transaction service can cope with rapid volume increases, which is why we selected CyberSource," said Mike Fenton, technology director, Blackwell Publishing. "We were very impressed with the speed of implementation by the CyberSource professional services team and we now have a secure payment gateway which will not only increase our business efficiency but improve service levels available for our customers and clients."
Neil Cook, managing director, CyberSource commented: "Successful publishers, like Blackwell's, realise that manually processing thousands of transactions each day can be costly and inefficient. Consequently, many are turning to CyberSource for automated, real-time, scalable and secure electronic payment processing solutions."
Unlike many electronic payment solutions, where the shopper has to leave the website they are visiting and complete the transaction on a third-party site, CyberSource's solution allows customers to complete transactions on site in real-time.
The CyberSource Payment Service
The CyberSource Payment Service operates behind-the-scenes to authorise and settle electronic payments through built-in connections with third-party processors and merchant banks. Developed for large enterprises with demanding needs, CyberSource payment solutions support web, call center, IVR and POS sales environments. CyberSource payment solutions integrate smoothly with major commerce platforms, ERP and CRM systems, and are designed for compatibility and interoperability with new standards and products. The CyberSource Payment Service provides real-time, multiple currency support and integrates seamlessly with CyberSource's risk management solutions, giving businesses a powerful way to protect against losses from fraud.
Further, with the CyberSource Payment Service, enterprise businesses, such as Blackwell's, can rely on fast, secure, reliable, electronic payment service, worldwide, without the complexity of maintaining an in-house system.
More on CyberSource payment and risk management solutions:
http://www.cybersource.com/products_and_services/electronic_payments/
Editorial Contact:
Bruce Frymire
CyberSource Corporation
650.965.6042
bfrymire@cybersource.com
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