India's Kingfisher Airlines Selects CyberSource to Fight eCommerce Fraud
MUMBAI, India, READING, U.K., and MOUNTAIN VIEW, Calif., U.S.A - June 1, 2009
CyberSource Ltd., the U.K.-based subsidiary of CyberSource Corporation, today announced that its Decision Manager global fraud management portal as well as its performance monitoring service have been selected by Kingfisher Airlines. Mumbai-based Kingfisher Airlines connects 70 cities and operates over 425 flights a day.
A single connection to CyberSource links Kingfisher Airlines to the fraud portal. The CyberSource system applies over 150 global validation tests, including a multi-merchant transaction history model, against inbound eCommerce bookings. Then, applying business rules set by the airline, the system automatically makes a decision to accept, reject or mark transactions for further review.
As part of the performance monitoring service, CyberSource experts are helping Kingfisher Airlines design and configure its order screening strategies and processes. Following implementation, CyberSource fraud analysts will monitor business performance and work with Kingfisher Airlines to tune rules, systems, and processes to optimise results.
Sourav Sinha, CIO at Kingfisher Airlines, commented, "With the threat of online fraud in our industry, we needed a reliable solution to not only help reduce fraud levels but also to minimize our reliance on manual review. We found CyberSource to have the most complete risk management solution for the airline industry."
Dr Akif Khan, head of client and technical services at CyberSource Ltd., said, "Our experience in the airline industry generally and the Indian market specifically positions us to recommend appropriate risk screening strategies and processes to Kingfisher Airlines. By using our robust solution, the airline's customers can benefit from a faster, more efficient online booking service."
For more information on CyberSource risk management solutions, see: http://www.cybersource.com/risksolutions.
About CyberSource Ltd.
CyberSource Ltd. is the U.K.-based wholly-owned subsidiary of CyberSource Corporation (NASDAQ: CYBS). CyberSource solutions enable electronic payment processing for web, call center, and point-of-sale environments. CyberSource also offers industry-leading risk management solutions for merchants accepting card-not-present transactions. CyberSource Professional Services designs, integrates, and optimizes commerce transaction processing systems. Over 262,000 businesses use CyberSource solutions, including half the companies comprising the Dow Jones Industrial Average. The company is headquartered in Mountain View, California, and has sales and service offices in Japan, the United Kingdom, and other locations in the United States including Bellevue, Washington and American Fork, Utah. For more information, please visit the CyberSource Ltd web site at www.cybersource.co.uk or email uk@cybersource.com.
About Kingfisher Airlines
Kingfisher Airlines is India's first and only 5-Star airline and the only one to offer a premium first class. Besides being the first and only airline in India to offer in-flight entertainment on every seat, Kingfisher offers live TV with 16 channels of live and exciting content. The airline has received numerous awards for innovation, customer responsiveness and was voted the "Best New Airline of the Year", within months of its launch. Kingfisher Airlines is a part of the UB Group that is one of India's largest conglomerates with diverse interests and a global presence. The UB Group is also the largest Indian alcoholic beverages (beer and spirits) company and the third largest drinks group in the world.
Editorial Contact:
Danielle Cook
Noiseworks
+44(0)1628 628080
daniellec@noiseworks.comWayne Ferrao
Blue Lotus Communications
66522890-899
wayne@bluelotuspr.com
Editorial Contact:
Bruce Frymire
CyberSource Corporation
650.965.6042
bfrymire@cybersource.com
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