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Home : Press Room : CyberSource® Introduces Enhanced Payment Service With Powerful New Tools For Business Analysis and Easy Account Management

CyberSource Introduces Enhanced Payment Service

Web-Based Reporting System and Advanced Transaction Support Screens Allow Customers to Easily Access Data, Identify Critical Business Trends and Reconcile Their Financial Statements

MOUNTAIN VIEW, Calif., January 22, 2002

CyberSource Corporation (Nasdaq: CYBS), a leading provider of electronic payment and risk management solutions for enterprise businesses, today announced enhancements to the CyberSource Payment Service, an outsourced service that operates behind-the-scenes to authorize and settle electronic payments through built-in connections with third-party processors and merchant banks.

The CyberSource Payment Service now features a new reporting system that offers online data analysis and customized graphical reports that can be securely accessed and downloaded on demand in a variety of formats. The online data analysis will allow CyberSource payment service customers to better understand their transaction trends and business dynamics which can be leveraged to improve commerce operations. Additionally, the new flexible report design enables CyberSource transaction service customers to format their data and customize report configuration for better understanding of their business dynamics.

Reports are available in a variety of formats including XML, PDF, and CSV to make importing data for financial reconciliation easier than ever. The new reporting system also has international capabilities and will fully support processing and storage of multi-byte characters. For businesses with multiple transaction processing accounts, a new single sign-on feature allows account managers to access information for each account using one username and password. In addition, an aggregated reporting feature provides a consolidated summary of activity for all business accounts.

"At CyberSource, we are constantly striving to deliver more value to our customers. The reporting and support screen enhancements to our payment service were specifically designed to provide our customers a competitive advantage," said Tracy Wilk, Vice President of Payment Product Management at CyberSource Corporation. "We are giving them greater access to their valuable transaction data and analytics to identify their specific transaction trends for better management of their commerce business."

CyberSource transaction customers will also benefit from several support screen improvements, which include a more intuitive user interface and increased search capabilities, making it easier for users to locate a specific transaction or sub-set of transaction data. All support screens will also have online help, providing assistance with any unfamiliar terms a user may encounter.

The new reporting functionality will be available by the end of January and the enhanced support screens will be rolled out in February.

More on CyberSource payment solutions:

http://www.cybersource.com/solutions/electronic_payment/solutions/