Privacy Statement for CyberSource Corporation

As a leading provider of commerce processing services to thousands of online businesses, privacy and data protection issues are of the utmost importance to CyberSource Corporation ("CyberSource"). This Privacy Statement for CyberSource Corporation ("Privacy Statement") details the company's policies with respect to the handling of personally identifiable information ("Information") submitted by the reader of this Privacy Policy ("You") or otherwise collected by CyberSource via the company's website or in the course of providing services to CyberSource's customers. CyberSource will use and disclose Information only in accordance with the terms of this Privacy Statement.

1. Browsing the Website: When You browse the company's website, CyberSource may collect information regarding the domain and host from which You access the Internet, the Internet Protocol ("IP") address of the computer or Internet Service Provider you are using, and anonymous site statistical data. This information is collected for the purpose of assessing the effectiveness of the company's website and for security reasons.
2. Inquiries: The website contains various forms, links to company e-mail addresses, and fax numbers that You may use to solicit information about the website, CyberSource services, and the company in general. When You complete and submit a form, send us an e-mail, send us a fax, or contact us by telephone, CyberSource may store the inquiries and their contents, including any personally identifiable information you may have provided. Any personally identifiable information you submit via an inquiry is collected only with your knowledge and active participation.
3. Use of CyberSource Gateway Services: When You register to use CyberSource online processing services ("Gateway Services"), You will be required to provide personally identifiable information and to enter into a written agreement with CyberSource. If You ordered any products or services from businesses that use Gateway Services ("Merchants"), You were required to submit personally identifiable information ("Order Information"). Merchants transmit Order Information to CyberSource for the purpose of processing the Order. Order Information is maintained in servers located within the United States for a specific time then archived and stored in vaults for later retrieval to comply with audits or for disaster recovery purposes.
4. Applying for a Merchant Account: When You submit an application to obtain a merchant account through CyberSource, You will be required to provide personally identifiable information. If You apply for a merchant account through CyberSource, CyberSource may also obtain information about You from consumer reporting agencies.
5. Children: CyberSource does not request or knowingly collect personally identifiable information from anyone under the age of thirteen (13).

1. Browsing the Website: Information collected while You're browsing our website may be used to analyze trends, administer the website, improve site performance, gather broad demographic information, and for security purposes. Such Information may be disclosed to third parties to provide any of the aforementioned activities on behalf of CyberSource.
2. Inquiries: Information collected during the course of You submitting an inquiry via online form, e-mail, fax, or telephone call may be used by CyberSource to respond to Your inquiries or to contact You to inform You of services of CyberSource that may be of use to You. Information collected during the course of an inquiry will not be disclosed to any third party unless such third party has been contracted by CyberSource, with obligations of confidentiality, to contact You on our behalf.
3. Use of CyberSource Services: If You are a Merchant, CyberSource will use Your Information during the course of providing You with the Gateway Services. During the course of providing such services, CyberSource may disclose Your Information to third parties that have contracted with CyberSource to perform certain functions within the Gateway Services on our behalf ("Licensors"). CyberSource may also use Your Information to contact You about other CyberSource offerings and to inform you about general company news and industry trends. CyberSource may also use Your Information for internal business analysis. If You are a customer of a Merchant, CyberSource will use Order Information during the course of providing processing services to such Merchant. CyberSource may also use Order Information at an aggregate level for internal business analysis and fraud prevention. During the course of providing Gateway Services to Merchants, CyberSource may disclose Order Information to banks, processors, card associations, and other financial institutions that are involved in the course of processing or screening the transaction applicable to the Order Information.
4. Applying for a Merchant Account: If You apply for a merchant account from or through CyberSource, CyberSource may use and disclose the Information to evaluate Your eligibility for a merchant account, including disclosure to consumer reporting agencies, relevant financial institutions, and other entities involved in providing the merchant account services. CyberSource may also use and disclose Your Information during the course of providing or procuring on Your behalf the merchant account services. CyberSource may also use Your Information to contact You about other CyberSource offerings and to inform you about general company news and industry trends. CyberSource may also use Your Information for internal business analysis.
5. Surveys and Questionnaires: If You submitted an inquiry to CyberSource or if You are a Merchant, periodically, CyberSource may use Your Information to contact You to complete a survey or questionnaire. Responses to any such survey or questionnaire may be used for internal business analysis and may be disclosed in aggregate form without disclosing any personally identifiable information.
6. Use of Cookies: Forms on our website may use cookies. Cookies are small files of data that reside on your computer and allow CyberSource to recognize You as a Merchant or a previous visitor of our website. CyberSource may use cookies to populate frequently used forms or to provide you with other customized viewing options for Your convenience. CyberSource uses cookies solely to maintain personalized services throughout the website.
7. Confidentiality Obligations: All contracts entered into between CyberSource and Merchants, CyberSource and Licensors, and CyberSource and other third party service providers contain express provisions governing the confidential treatment of any and all personally identifiable information.
8. Investigations and Proceedings: CyberSource may use Information to conduct internal investigations. CyberSource may disclose Information to cooperate with an investigation by law enforcement agencies or other governmental authorities and may also disclose Information in response to a subpoena, warrant, court order, or other comparable legal processes.