Reporting and Reconciliation

The CyberSource Business Center gives you a single, easy-to-use interface for managing and configuring payment processing services. From this single interface you can:

initiate transaction searches and receive full payment detail
obtain end-to-end visibility into your payment lifecycle including fees settlement and funding, if you have a merchant account through CyberSource
download or access reports online
administer user access privileges
configure and access a virtual terminal to manually process phone/mail order payments
create and manage recurring billing accounts
access your payment activity information at both the order and summary level
more...

Quick Tour [2.1 MB PowerPoint Presentation]. Guided overview of the interface, tools, and resources.
Self-guided Tour. Username=cybsdemo; password: cybsd3m0 (zero).

If you have your merchant account through CyberSource, access the Merchant Account Reports via the Business Center. The reporting allows you to more quickly and efficiently reconcile your payment activity with your bank statements. Enhances and improves both order-level and summary-level reconciliation processes. Read the solution datasheet.

Merchant Account reporting allows you to:

Gain visibility into the end-to-end payment lifecycle within one single source in the CyberSource Business Center.
Easily reconcile payment activities directly to bank statements
Reduce the number of touch points in your business process to reconcile at both the order and summary levels efficiently
Analyze payment performance in order to reduce overall cost of acceptance

Automated Payment Reconciliation
Automates up to 90% of electronic payment reconciliation and chargeback management (representment) processes. Automatically downloads processor reports, matches payments to orders, represents chargebacks, and generates exception reports.