How It Works - Export Compliance
To enforce export or distribution controls, Export Compliance automatically checks the submitted Name, Company Name, Address, email address and IP address against the lists of Countries, individuals or businesses of which the U.S. Government has restricted any form of trade. The database is updated nightly to keep up with the ever-changing list of denied parties from various government lists. Export compliance also allows a business to submit a list of additional areas where their products or services can or cannot be sold. This list can vary by product or business.
Export Compliance Process
- A request for export compliance check—including relevant customer order information—is made over the Internet, using a secure protocol.
- Upon receipt, comparisons are made between the customer provided information and the government-issued denied parties lists.
- CyberSource uses its unique geo-location system to verify that the data provided by the customer is accurate. A check on the location of IP address is performed to identify any inconsistencies in ship-to or bill-to requests. If validation fails, the order is rejected.
- If the above tests pass, a final check against the list of Denied Countries is performed. If a match results, the order is rejected.
- A return message is sent confirming compliance or non-compliance based on the comparisons and attempts to verify geo-location and customer data as noted above. The merchant's server interprets the response and presents the appropriate message to the customer. All match information is returned, which can be verified by a customer service representative as necessary.
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