- Customers of the renewed online store at www.auchan.ru now have access to the new category - “children's products”.
- Customers of the renewed online shop now can pay for their purchases with Visa cards.
- Visa has provided its latest solution for online card payments – the Cybersource platform.
- Home delivery is now available in the cities where AUCHAN hypermarkets are not present.
Moscow, December 4, 2014 – Major retailer AUCHAN Russia and Visa in partnership with VTB24 bank announce the acceptance of bank cards at the renewed online AUCHAN shop. Products in “children” and “furniture” category are now available for order. Delivery is by customer pickup at the chain's hypermarkets or by courier.
AUCHAN is one of the leading merchants in retail segment by Visa payment volume, providing its customers an opportunity to pay with banking cards, including Visa payWave contactless cards, using innovative self-service terminals. The launch of the cards acceptance at www.auchan.ru online store is the next step in the implementation of leading-edge payment solutions by AUCHAN and once again demonstrates the company's commitment to improving the quality and speed of service for its customers, who can now use their Visa cards not only at the hypermarket checkouts, but also at the online store.
“Development of the online sales channel is a strategic goal for AUCHAN and today we are happy to announce the launch of our renewed online store. Offering our customers simple and convenient online payment tools was a priority for us. We used the latest solutions of our long-term partner Visa, to implement this,” said Arèche Alamir, e-commerce director at AUCHAN Russia.
To introduce cards acceptance at www.auchan.ru, Visa used solutions of its subsidiary, CyberSource, the world's largest payment processing provider. CyberSource ensures authorization of the cards transactions of the major payment systems, accepted by the retail chain, as well as multi-level anti-fraud card transaction checks. This solution enables AUCHAN to offer its customers the fastest payment processing, failure-free payment system operation and full data security.
AUCHAN has received a customized payment management platform, which includes a smart checkout module Secure Acceptance, a fraud detection radar Decision Manager, ERP integration, and a modern back office. This platform will enable AUCHAN to offer increasingly more payment options for its customers and be flexible to stick to its retail strategy.
“AUCHAN holds one of the leading positions in Visa card payment volume in retail segment, the average monthly number of Visa transactions increased almost 50% over the last year. This means that card acceptance is in demand and relevant for AUCHAN customers. At the same time we can see the growth of payments on Visa cards in e-commerce, and people opting for the convenience and security of Visa cards more often during online shopping. Taking into account these trends we are glad that our partnership with AUCHAN helps to expand access to cashless payment for consumers and now customers of AUCHAN can use this modern means of payments at www.auchan.ru” says Andrew Torre, head of Visa in Russia.
The acquiring bank is VTB24, which provides clearing. “VTB24 consistently implements innovative solutions for card acceptance in Russia. The technology provided jointly with Visa to our strategic partner, AUCHAN, is among the first such projects in this country, and this is definitely the best solution for a major retailer. We hope AUCHAN's customers will appreciate the benefits of the new technology,” says Alexey Degtiarev, vice-president, head of self-service network department of VTB24.
Fyodor Gerasimenko-Karpenko, CEO of Radian Quality Solutions, said: “We developed custom processing solutions for the project to make sure the entire system is highly secure and reliable”.
About AUCHAN:
AUCHAN is a major hypermarket chain, operating in the Russian market since 2002. It runs 30 AUCHAN hypermarkets, 14 AUCHAN City hypermarkets, 3 AUCHAN Sad shops, 2 Raduga hypermarkets, as well as an e-shop at www.auchan.ru
AUCHAN is a leader in the Russian market and the highest-ranked retailer in the TOP-200 list of National Retail Association (NRA) and CCI of the RF; it holds international quality certificates for the manufacture and distribution of food and non-food products, as well as a quality certificate for its environmental management system. AUCHAN Russia has been three times named “The Best Retail Employer»; in 2010 it was awarded a prize for “The Best Technological Innovation”, the POS system of Raduga hypermarkets
The AUCHAN retail group is a major global retailer. AUCHAN was founded by Gérard Mulliez in 1961. It has 1300+ shops in 12 countries across the world. The company reported sales worth 42.5 bln euros for 2010.
About Visa:
Visa is a global payment system that enables cardholders, merchants, financial and government institutions in more than 200 countries all over the world to have access to a fast, secure and reliable electronic payment network. Electronic payments are made through the VisaNet global innovative processing system, which can process more than 47,000 transactions a second, providing fraud protection for consumers and secure payments for merchants. Visa is not a bank; it issues no charge cards, sets no fees or interest rates for consumers, and grants no loans to cardholders. Visa's innovative solutions, however, enable financial organizations to offer their customers a wide choice of financial facilities, including debit, prepaid and credit card products1.
For more details, please visit: www.corporate.visa.com
About CyberSource:
CyberSource is a subsidiary of Visa Inc. tasked with payment management. Over 400,000 companies worldwide use CyberSource and Authorized.Net solutions for online payment processing, fraud prevention and streamlining of payment security schemes. The company is headquartered in San Francisco. The company has offices worldwide and regional arms in Singapore (Asian-Pacific Region); Tokyo (Japan), Miami/São Paulo(Latin America and Caribbean), Reding, the UK (Europe/Middle East/Africa). In Europe CyberSource operates under the control of Visa Europe. For details, please visit www.cybersource.ru.
About VTB24
VTB Bank is a major provider of banking services in Russia; it is a member of international VTB group and specializes in banking for individuals, self-employed persons and small businesses. The bank's network spans 580 offices and 69 provinces across the nation. Customers are offered major banking products that are staples in international financial services.
Its range of services encompasses: bank cards, mortgage and consumer credit, remote account management, credit cards with a grace period, time deposits, office cell lease, and money transfers. Some services are available to customers on a 24/7 basis, which is enabled by modern telecommunications technology.
VTB24's majority shareholder is OAL Bank VTB (98.92%). The bank's team embrace the values and principles of the VTB international financial group. The group's mission includes support and improvement of Russia's financial infrastructure.
About Radian Quality Solution
The Company Radian Quality Solutions specializes in developing and implementing turn-key projects in the area of payment systems and processes.
1 As of September 30th 2014, Visa data (Visa Q4 FY 2014)
For further information, please contact:
Sunayana Kripalani
Marketing Head, CEMEA
CyberSource | Visa Middle East
+9714 4372320
sukripal@cybersource.com
Global Corporate Relations:
Aida Hadzibegovic
ahadzibe@visa.com
