Airline Direct Sales

In a competitive industry with low margins every airline strives to pull ahead of its competitors. 

This page will help you gain competitive advantage by:

  • Maximizing genuine ticket sales
  • Minimizing chargebacks and fraud losses
  • Avoiding excessive costs to manage fraud
  • Building customer trust and loyalty


The airline industry is a complex environment in which to get fraud management right. This guide looks at four key areas of fraud management airlines may want to prioritise and how CyberSource can help detect and control fraud.

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40+ Airlines


This infographic provides key stats about the challenges the airline industry faces and offers solutions.

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Customer Success Stories

Turkish Airlines

Find out how the power of Decision Manager enabled Turkish Airlines to reduce fraud in the MOTO channel from 4.4% to 0.01%. 

Read the Success Story

An Asian Airline

Discover how CyberSource helped a leading Asian low-cost airline reduce its fraud rate to 0.002% in just two months. 

Read the Success Story

Our Fraud Management Solutions

Decision Manager

Decision Manager is the only fraud management platform with the World’s Largest Fraud Detection Radar, increasing visibility of fraud by over 200 times.

Decision Manager 

Managed Risk Services

Complement your in-house skills and resources with our global team of fraud management experts. Managed risk analysts serving clients on six continents help you optimize CyberSource Decision Manager results and scale operations.

Managed Risk Services

Account Takeover Protection

Account Takeover Protection helps protect consumers and merchants from the fraudulent use of online accounts, while enabling merchants to streamline their site access for authenticated consumers.

Account Takeover Protection 

Rules-Based Payer Authentication

Rules-Based Payer Authentication has made 3-D Secure much more flexible so you no longer have to choose between the benefits of 3-D Secure and the risk of checkout abandonment.

Rules-Based Payer Authentication 

Viewpoints Blog

Why Airlines Need to Protect Their Loyalty Programs Against Fraud

Javier Mejia Marti, VP & Head of Merchant Sales & Solutions, CEMEA, Visa, Inc.

It's estimated that $238 billion worth of unclaimed points and miles is sitting in airline and other loyalty programs around the world. So it's hardly surprising that fraudsters would like to get their hands on a share. 

Read the Blog Post 

Next Steps

Find out how CyberSource can help you optimize your airline fraud management...

Call +971 4 457 7200
or email