In-person, card-present fraud in the U.S. is down by 82 percent1, while online, card-not-present fraud in the U.S. is up by 33 percent2? eCommerce continues to grow and evolve—and so does eCommerce fraud.
To identify and safeguard against rapidly shifting fraudster strategies, it’s more important than ever to adopt a modern fraud management system. Online payments are part of multi-faceted processes that should work together to provide a frictionless customer experience while screening for fraudulent transactions.
In this eBook, eCommerce fraud explained, you’ll learn why eCommerce fraud is so prevalent, the nine types of eCommerce fraud, and fraud management trends to help you stay ahead of evolving fraud attacks.
From account takeovers to card testing, fraud takes many shapes and forms, resulting in unauthorised or fraudulent transactions, stolen merchandise, or wrongful requests for refunds.
But for many businesses, the top fraud management challenges extend beyond stopping fraudsters. They need to balance the goals of maximising revenue, minimising fraud loss, and minimising operational costs. At the same time, they want to create new, cross-channel experiences and ensure they maintain compliance with emerging regulations. An optimal mix of fraud management solutions and services is key.
Understanding the challenges of payments fraud could help you better plan your business’s fraud management strategy and provide insights to help mitigate the risk of financial losses and damaged reputations.
Explore Cybersource fraud management products.
ENTERPRISE RISK AND FRAUD MANAGEMENT
Your customers expect a smooth, safe payment experience every time they buy something. But you’re responsible for keeping your business secure from growing fraud threats.
FRAUD MANAGEMENT MADE EASY
Fraud Management Essentials
Our Fraud Management Essentials solution helps small and medium sized businesses minimise costly fraud attacks. With ready-to-go fraud filters, you can automatically monitor every order, while still providing a seamless customer experience. Start protecting your revenue.
PREVENT ACCOUNT TAKEOVER FRAUD
Account Takeover Protection
Ensure account takeovers don’t undermine your relationship with customers. Our solution identifies suspicious account activity, so you can keep fraudsters at bay and good customers coming back.
ENHANCE YOUR GLOBAL FRAUD STRATEGY
Managed Risk Services
Managing payment risk can be a complex balancing act for e-commerce business. But you don’t have to do it alone. Managed Risk Services from Cybersource expands and enhances your in-house fraud capabilities.