DECISION MANAGER

Fraud management for enterprise businesses

Equipped to handle massive transaction volumes from worldwide customers, our Decision Manager solution automates and streamlines fraud screening—helping you achieve the right balance between maximizing sales, reducing fraud losses, and controlling operational costs.

FRAUD MANAGEMENT ESSENTIALS

Fraud management for small- to medium-sized businesses

Every business needs a fraud risk management strategy in order to minimize costly fraud attacks. Fraud management essentials has pre-configured filters to easily set up your fraud strategy, automatically monitor every order, and protect your revenue while still providing a seamless customer experience.

Additional fraud solutions

3-D Secure 2

Authenticate customers, shift fraud liability and support Europe’s PSD2 SCA mandate.

Prevent account takeover fraud

Ensure account takeovers don’t undermine your relationship with customers. Our solution identifies suspicious account activity, so you can keep fraudsters at bay and good customers coming back.

1000+

CUSTOMERS WORLDWIDE

With analysts based in five continents and diverse geography-specific risk models, we help customers around the world fight fraud.

1.86

BILLION TRANSACTIONS SCREENED

In 2020, we processed over a billion transactions through Decision Manager worldwide.1

$12.6

BILLION FRAUD PREVENTED

In 2020, Decision Manager prevented the equivalent of $12.6B in potential fraud worldwide, using hundreds of detectors, including biometric and IP geolocation.2

Why fraud management matters

THE TOTAL ECONOMIC IMPACT™ of CYBERSOURCE DECISION MANAGER

Decision Manager cost savings and business benefits

Forrester Research found our enterprise fraud solution could provide customers with a 243% ROI. Get the report for more about our potential revenue benefits.

2019 GLOBAL ECOMMERCE FRAUD MANAGEMENT REPORT

Successful fraud management is a balancing act

How can you improve order acceptance, while reducing fraud? Get the report to see how fraud managers around the globe are achieving this—and how you can, too.

REVENUE CAPTURE WHITEPAPER

Revenue Capture: the next generation of fraud management

The next step in fraud is recapturing lost revenue by optimizing authorization conversions. Learn how our revenue capture initiatives can help your business increase issuer authorization rates, improve customer satisfaction and recover lost revenue.

eCommerce fraud management trends

COVID-19 has changed the fraud landscape in unprecedented ways. From account takeovers to card testing, fraudsters have moved more activity online, resulting in unauthorised or fraudulent transactions, stolen merchandise, or wrongful requests for refunds.

In this eBook, you’ll learn why eCommerce fraud is so prevalent, the nine types of eCommerce fraud, and most importantly, fraud management trends to help you stay ahead of evolving fraud attacks.

1 Represents the number of payments processed through Decision Manager in the 2020 fiscal year. 
2 Represents the value of transactions rejected as fraudulent using Decision Manager in 2020. Normalised for USD.

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