of retailers note that an omnichannel fulfilment strategy is one of their company’s top priorities1
Unified Commerce solutions
Recognise and serve customers online or in person and deliver a seamless, personalised experience.
Innovative payment solutions for today, and a flexible and scalable foundation for the future
An omnichannel payment management platform that can flex as the commerce experience continues to evolve.
94%
58%
of shoppers say they have ordered online and picked up in store2
37%
of shoppers make additional in-store purchases at pick-up time3
Cybersource 2020 Digital First Report
From our report, find out about the current strategies, challenges and priorities that sellers are using to provide a broader, richer, more personalised customer experience. Get the report now.
Omnichannel payment management
One connection to our cloud-based platform enables you to safely accept payments across multiple sales channels, worldwide. Integrated payment, fraud and security management services speed time-to-market, streamline operations and provide a centralised view of transaction activity.
Provide a simple, elegant and frictionless customer experience
One connection lets you accept payments across channels—including web, mobile, call centre and point-of-sale—anytime, anywhere.
Online
Accept payments, including debit cards, credit cards, eCheques and digital wallets like Apple Pay, PayPal and Visa Click to Pay. Access additional services, such as recurring and instalment payments.
In-person
Accept payments in person through a range of supported POS (point-of-sale) terminals, or convert smartphones and tablets into fast, secure mobile points of sale (mPOS).
Personalisation and loyalty
Gain a single, tokenised view into customer data that helps with cross-channel personalisation and loyalty programmes. Know your customers—whether they buy online, in person or anywhere else.
Safe, omnichannel transactions for you and your customers
Payment security
Accept payments across channels, worldwide, without ever handling sensitive payment data. Our tokenisation solution replaces payment information with a token; then stores the actual payment data in secure Visa data centres.
Fraud management
Integrate a multilayered fraud management solution. From account monitoring to transaction fraud detection, rules tuning to authentication, get tools that help you achieve the right balance between maximising sales, reducing fraud and controlling operational costs.
1 Put Fulfilment At The Heart Of The Customer Experience, IBM, Jan 2019
2 Omnichannel Report, Internet Retailer, 2019
3 “The Rise of the Click & Collect Superconsumer,” OrderDynamics, July 2018