An omnichannel payment management platform that can flex as the commerce experience continues to evolve.
of retailers note that an omnichannel fulfillment strategy is one of their company’s top priorities1
of shoppers say they have ordered online and picked up in store2
of shoppers make additional in-store purchases at pick up time3
Best-in-class payment management
One connection to Cybersource’s cloud-based platform enables you to safely accept payments across multiple sales channels, worldwide. Integrated payment, fraud and security management services speed time-to-market, streamline operations and provide a centralised view of transaction activity.
Cybersource and Payworks
In July 2019, Payworks became part of Cybersource to create a fully integrated online and POS payment acceptance solution – and ultimately enable a unified payment experience for businesses.
One connection lets you accept payments across channels – including web, mobile, call centre and point-of-sale–anytime, anywhere.
Accept payments, including debit cards, credit cards, e-checks and digital wallets like Apple Pay, PayPal and Visa Click to Pay. Access additional services, such as recurring and instalment payments.
Personalisation and loyalty
Gain a single, tokenised view into customer data that helps with cross-channel personalisation and loyalty programmes. Know your customers—whether they buy online, in-person or anywhere else.
Accept payments across channels, worldwide, without ever handling sensitive payment data. Our tokenization solution replaces payment information with a token; then stores the actual payment data in secure Visa data centres.
Integrate a multi-layered fraud management solution. From account monitoring to transaction fraud detection, rules tuning to authentication, get tools that help you achieve the right balance between maximising sales, reducing fraud and controlling operational costs.
1 Put Fulfillment At The Heart Of The Customer Experience, IBM, Jan 2019
2 Omnichannel Report, Internet Retailer, 2019
3 “The Rise of the Click & Collect Superconsumer,” OrderDynamics, July 2018