Account and Loyalty Programme Protection
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An end-to-end fraud management system

Account Takeover Protection and Loyalty Programme Protection expand the capabilities of our Decision Manager fraud platform—providing you with a unified way to tackle fraud across environments.

ACCOUNT TAKEOVER PROTECTION

Keep your customer accounts safe

Account takeovers occur when fraudsters take control of an existing account or establish a new one. The fraudster then uses the account to carry out unauthorised transactions. Our solution screens for suspicious activity during account creation, login and updates—so you can avert fraudulent takeovers before they happen.

LOYALTY FRAUD MANAGEMENT

Shield your loyalty rewards

Loyalty programme fraud occurs when cybercriminals hack your customers’ reward points and exchange them for valuable goods and services. Our solution monitors high-risk behaviour at account access, purchase and redemption of points—so you can protect your incentive programmes and drive customer loyalty.

Protect your business from growing threats

Constantly on the lookout for new weak points in fraud management systems, fraudsters are increasingly targeting customer accounts and loyalty programmes:

  • Of the top 10 fraud attacks companies experience, account takeovers rank third1
  • An estimated $238 billion of value sits as a liability on the books of airlines, hotels and other programme owners2

Optimise your account and loyalty programme fraud screening

Our solutions combine leading technologies to accurately detect fraud:

  • Machine learning models automatically assess the probability of risk
  • Screening tracks device fingerprints, IP addresses, email addresses and rapid login attempts, as well as hundreds of other fraud detectors
  • Customisable rules let you decide which transactions will be accepted, challenged, manually reviewed or rejected
  • Central user interface is fully integrated with Decision Manager reporting and analytics

How it works

As seen in the example below, Account Takeover Protection and Loyalty Programme Protection work together to screen each user interaction for suspicious characteristics.

ADDITIONAL RESOURCES

Learn more about our fraud management solutions

CyberSource Fraud Management Platform

Reduce fraud, increase agility and improve the customer experience—learn how our platform can help you succeed in the digital economy.

Managing Risk. Meeting Expectations.

So, how should fraud teams balance growth and risk in a fast-changing landscape? See what our experts have to say.

Why Invest in Fraud Management?

Success in the digital economy relies on three areas of focus: customer experience, trust / security and operational agility.

Machine Learning: A Silver Bullet?

What is machine learning? What can it do? What can’t it do? What does this mean for merchants? And how is it integral to our platform?

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Correct mismatched address information for over 200 countries and territories.

1 “2019 Global eCommerce Report” CyberSource.
2 “Loyalty points fraud: A real risk for a virtual currency”, Ryan Yuzon, Director of Consulting, RFi Group, April 30, 2015. http://bit.ly/1NcWCqL.


GET STARTED

Interested? Let’s talk.