Enterprise Fraud Management | CyberSource.com
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DECISION MANAGER

Helping you reduce fraud and accept more genuine orders

Our Decision Manager solution automates and streamlines fraud operations to help you maximise revenue.

AUTOMATION

Use machine learning to detect fraud

Decision Manager automatically assesses each order’s risk, using machine learning that draws on data from billions of worldwide transactions processed by Visa and CyberSource.

CUSTOMISATION

Tailor fraud rules for your business

Flexible rules let you customise your fraud strategy—without needing IT. Adjust rules based on unique business needs, such as peak season orders, product launches and international markets.

ACCELERATION

Streamline your manual review process

Integrated dashboard brings together the tools your risk team needs to quickly review suspicious transactions and make informed decisions about which orders to approve.

Fraud strategy optimisation

The only fraud solution that gives you automated rules suggestions with a “what if” testing environment

RULES SUGGESTION ENGINE

Let machine learning discover new rules

Rules Suggestion Engine applies Decision Manager’s advanced machine learning models to your historical transaction data to spot unique patterns and recommend rules. 

DECISION MANAGER REPLAY

Perform a “what if?” analysis

With Decision Manager Replay, you can test the effect of possible fraud rules against your historical transaction data in minutes—helping you gauge how things would play out in the real world.

How it works

Test recommended settings, then hit the market once you’ve honed in on the best strategy for your business.

OUR FRAUD MANAGEMENT TEAM

Real support from real people

Consult our fraud management experts

Complement your in-house skills and resources with our Managed Risk Services team. Our global analysts can help you design, implement and maintain a fraud management platform that’s customised for your business. Available in five continents, with decades of experience.

Augment your manual review

Get expert help increasing your acceptance rates, fulfiling shipments and mitigating fraud by utilising our Manual Review Team. Completely outsource your review process to our team, or augment your team's efforts with overflow, after-hours and peak season support available 24/7, 365 days a year.

Additional fraud management services

Know when cards are compromised

Reduce your chargeback and fulfilment costs with fraud alerts.

Avoid costly shipping returns

Correct mismatched address information in 200+ countries and territories around the world. 

Get help avoiding export regulation violations

Check your orders against denied parties' databases in 74 countries before accepting a purchase.

Why fraud management matters

2019 GLOBAL E COMMERCE FRAUD MANAGEMENT REPORT

Successful fraud management is a balancing act

How can you improve order acceptance, while reducing fraud? Get the report to see how fraud managers around the globe are achieving this—and how you can, too.

THE TOTAL ECONOMIC IMPACT™ OF CYBERSOURCE DECISION MANAGER

Decision Manager cost savings and business benefits 

Forrester Research found our enterprise fraud solution could provide customers with a 243 percent ROI. Get the report for more about our potential revenue benefits.

ADDITIONAL RESOURCES

Learn more about our fraud management solutions

CyberSource Fraud Management Platform

Reduce fraud, increase agility and improve the customer experience—learn how our platform can help you succeed in the digital economy. 

Managing Risk. Meeting Expectations.  

So, how should fraud teams balance growth and risk in a fast-changing landscape? See what our experts have to say.

Why Invest in Fraud Management?

Success in the digital economy relies on three areas of focus: customer experience, trust / security and operational agility.

Machine Learning: A Silver Bullet?

What is machine learning? What can it do? What can’t it do? What does this mean for merchants? And how is it integral to our platform?

Related Products

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Tokenise your customers’ payment credentials

Keep payment data off your system and streamline token management.

GET STARTED

Interested? Let’s talk.