Attaining Global Travel Success—A Roadmap for Payments

October 15, 2019
Read time: 2 min
Fernando Souza
Fernando Souza
Cybersource | Vice President, Global Merchant Solutions

IATA World Financial Symposium has earned the reputation as the must-attend financial forum for the airline industry and for the first time, the conference was hold in North America, Sep 23 - 26 in sunny Miami: a rising financial hub and a key location for aviation.

During the 2019 World Financial Symposium (WFS), the 3rd Annual IATA Global Fraud Prevention Conference took place having Cybersource as the Principal Sponsor.

The event brought together global airlines, travel agents and OTAs, card schemes and service providers from all regions. The 2-day event had 60+ airlines in attendance and addressed key challenges, opportunities and shaping of tomorrow’s solutions in payment fraud prevention bringing also great opportunity to engage with global industry leaders and influencers.

During the event, Fernando Souza, VP - Global Travel & Transit Solutions at Cybersource gave a session called ‘Attaining Global Travel Success: Framework for Global Payments’. Fernando shared how travel businesses can attain success on global payments in a rapidly changing digital world. He discussed a framework where acquirer selection, local payment methods, fraud management, data & analytics and regulation are foundational pillars for international expansion. He included how critical these pillars are for airlines to optimize sales, maximize the number of genuine bookings & deliver the best customer experience.

Cybersource partner, Amadeus, joined the session on stage. Adnan Beig, Head of Payment Products Strategy for Amadeus shared how airlines can deploy Strong Consumer Authentication (SCA) to comply with PSD2 regulation without creating friction to travelers. Amadeus explained how regulation & client experience can come together under SCA recommending travel businesses implement at least one authentication solution as soon as possible. Whether using a legacy 3DS 1.0 solution or the new 3DS 2.0 solution provided by Amadeus and Cybersource, powered by Cardinal Commerce.

The session had great engagement and many questions from the audience.

26 of top 50 global airlines, four of top five global hotels and many other leading travel brands rely on Cybersource and we keep bringing innovative solutions alongside our partners to delight travelers with new digital experiences. Learn more by watching our airline focused webinar, which covers the SCA regulation, SCA travel use cases, the evolution of 3DS and Amadeus’ new 3DS service, which is backed by Cybersource.

Visit: Amadeus, Cardinal Commerce