At Cybersource, we are redefining diversity, equity and inclusion beyond the standard terms it represents in our culture today—beyond generalizations of just skin color, race and gender.
Diversity, equity and inclusion (DEI) are top priorities. We are committed to fostering DEI at our company and in our industry, not just because it’s the right thing to do, but because we know that a solution that is built for everyone, by everyone, is a better solution. That’s why we have rolled out our “Build Better Together” initiative, which embraces “different” as the source of better.
DEI is not just a buzz phrase; it’s an important pillar of our beliefs and our business model. We are redefining diversity, equity and inclusion beyond the standard terms it represents in our culture today—beyond generalizations of just skin color, race and gender. We are extending and broadening it to be inclusive of different generations, different ways of thinking, different job titles, different levels of expertise, different ways of ideation, different business channels and teams, and different partners in different industries coming together.
The key word here? Different.
And how we’re implementing our DEI efforts is different, too. We’re going beyond the current narrative and impacting change to align with our mission to address under-representation both within our business and in the tech world at large. This is a big goal, and it includes actionable steps that are part of a long-term plan to foster diversity in these areas:
- Address under-representation in the developer community
- Build a diverse and inclusive Cybersource
- Ensure our commerce solutions are built by everyone, for everyone
- Support black-owned businesses
To address under-representation in the developer community—a key audience of our business—we are identifying real people, real partners, and real merchants from around the world, and telling the story of how we are all working to build better together. We’ve started by highlighting stories of black developers, engineers and architects in the industry. We are also supporting black developer communities through mentorships, webinars, a hackathon, and ongoing communications.
Check out these developer interviews that explore how they got started in their careers, and how they think about their roles with respect to diversity and development.
Internally, we are committed to building a diverse and inclusive Cybersource by increasing the number of VPs from under-represented backgrounds by 50 percent over the next three years. We have also redoubled efforts to improve accessibility to our products (currently in 97 percent of all countries and territories in the world) by continuing to develop flexible, creative commerce solutions that serve everyone, everywhere.
Finally, Cybersource is supporting black-owned small businesses through a partnership with Visa and its Six Cities Revitalization Program, which helps to digitally enable Black-owned small businesses, with an emphasis on those owned by Black women in Atlanta, Chicago, Los Angeles, Miami, and Washington DC.
We know this is just a start—the first areas we’ve identified where Cybersource can make meaningful, lasting change in our industry. We’ll build on these steps in the months and years to come, working to create an inclusive, equitable environment where everyone can build better together.
Be part of our journey as we learn and collaborate together.