of retailers note that an omnichannel fulfillment strategy is one of their company’s top priorities1
Unified commerce
Recognize and serve customers online or in-person and deliver a seamless, personalized experience.
Innovative payment solutions for today, and a flexible and scalable foundation for the future
An omnichannel payment management platform that can flex as the commerce experience continues to evolve.
94%
58%
of shoppers say they have ordered online and picked up in store2
37%
of shoppers make additional in-store purchases at pick-up time3
Cybersource 2020 Digital First Report
From our report, find out about the current strategies, challenges and priorities that sellers are using to provide a broader, richer, more personalized customer experience. Get the report now.
Omnichannel payment management
One connection to our cloud-based platform enables you to safely accept payments across multiple sales channels, worldwide. Integrated payment, fraud, and security management services speed up time-to-market, streamline operations, and provide a centralized view of transaction activity.
Provide a simple, elegant and frictionless customer experience
One connection lets you accept payments across channels—including web, mobile, call center and point-of-sale—anytime, anywhere.
Online
Accept payments, including debit cards, credit cards, e-checks and digital wallets like Apple Pay, PayPal and Visa Click to Pay. Access additional services, such as recurring and installment payments.
In-person
Accept payments in person through a range of supported POS (point-of-sale) terminals, or convert smartphones and tablets into fast, secure mobile points of sale (mPOS).
Personalization and loyalty
Gain a single, tokenized view into customer data that helps with cross-channel personalization and loyalty programs. Know your customers—whether they buy online, in person, or anywhere else.
1 Put Fulfillment At The Heart Of The Customer Experience, IBM, Jan 2019
2 Omnichannel Report, Internet Retailer, 2019
3 “The Rise of the Click & Collect Superconsumer,” OrderDynamics, July 2018