TSG named Cybersource as a leader in omnichannel payments for its versatile gateway solution.
Cybersource named industry leader with TSG Omnichannel Provider of the Year award
The Strawhecker Group (TSG), a payments industry consulting firm recently named Cybersource as a leader in omnichannel payments experience for its versatile gateway solution. Through integration, Cybersource is able to merge and facilitate selling through numerous channels all with centralized reporting.
This award is part of TSG’s Payments Excellence Awards, which recognize organizations in the industry that embody the vision, dedication, and demonstration of excellence in the payments world. These awards highlight companies that have successfully navigated changes in the payments industry and transcend everyday standards to make a difference and improve the quality and productivity of the ecosystem.
Helping businesses offer more payment options
According to 451 Research, “Omnichannel shopping has been a key driver of the offline-to-online behavior shift. And, first-time [online shopping] users expressed high satisfaction rates, pointing to the longer-term impact that omnichannel experiences will have in shifting [permanent behavior].”
The Cybersource platform allows businesses offer payments that use multiple channels, such as buy online and pickup in-store, or unified experiences across mobile, online, and face-to-face—all while cutting the risk of fraud and improving your authorization rates.
Reducing friction and increasing conversion
At the heart of Cybersource is our modular, cloud-based platform. Our seamless payment system works in over 190 countries and territories, letting businesses spur growth globally and accept the payments customers prefer while working with most payment brands. Cybersource provides a single interface for accepting digital payments including Click To Pay, digital wallets and alternative payment methods worldwide, resulting in familiar, convenient and seamless payment experiences for consumers that are designed to reduce checkout friction and increase conversion—as well as faster time to market. Also, Cybersource Payouts provides a fast, convenient, and secure way to disburse funds to customers that can be pushed to Visa and Mastercard credit accounts, debit accounts, and reloadable prepaid card accounts.
Not only does Cybersource enable traditional card-present payments, we are designing the future of in-person acceptance delivered on one global platform with digital-first experiences at the point of sale, Android SmartPOS Terminals and Tap To Phone. And with Cybersource Token Management Service, powered by Visa systems with security built in, our solution brings a double benefit. It enables businesses to create new and different digital experiences to expand revenue options, and at the same time, it provides deeper insights into customer behaviors.
Prevent fraud to capture more revenue
At Cybersource, we process billions of secure transactions every year. Each one provides insights to optimize fraud prevention, capture more revenue, and improve authorization rates. Decision Manager keeps fraud low, customer satisfaction high, and revenue flowing across channels. It allows businesses to make risk adjustments to stop fraud before it starts and deploys the latest innovations in AI and machine learning to help detect more good orders quickly delivering greater insights for businesses and adding value to every transaction.
Omnichannel payment experience key to serving customers
Cybersource is a central hub for building an omnichannel offering by allowing businesses, from SMB to enterprise, to grow stronger with access to a full ecosystem of horizontal & vertical technology partners.
By creating innovative payment solutions for today, and a flexible and scalable foundation for the future, Cybersource provides an omnichannel payment management platform that can flex as the commerce experience continues to evolve.