Let machine learning discover new strategies
What differentiates Decision Manager?
Decision Manager’s machine learning capabilities combine automated strategy suggestions with a “what if” testing environment. You can optimize your fraud strategy, then roll it out once you’ve defined the best approach for your business.
AUTOMATED SUGGESTION ENGINE
Rules Suggestion Engine applies Decision Manager's advanced machine learning models to your historical transaction data to spot unique patterns and recommend new strategies.
DECISION MANAGER REPLAY
Perform a "what if?" analysis
With Decision Manager Replay, you can test the effect of fraud strategies against your historical transaction data in minutes—helping you gauge how things would play out in the real world.
Identity behavior analysis
Automatically recognize good, bad, and new transactions
Our Identity Behavior Analysis feature recognizes identity usage behaviors to help increase your accept rates, lower your review rates, and boost your bottom line.
Automatically recognize good, bad, and new transactions
Our Identity Behavior Analysis feature recognizes identity usage behaviors to help increase your accept rates, lower your review rates, and boost your bottom line.
Five reasons to use Decision Manager pre-authorization rules
With Decision Manager, you can run rules before authorization to help reduce costs, capture revenue, and over time, help improve authorization rates by filtering out risky transactions.
Learn about pre-authorization rules
- Save on authorization fees: The pre-authorization rejection rule can determine if the transaction is fraudulent and reject it, so you can avoid issuer authorization fees.
- Improve customer satisfaction: Avoid placing an unnecessary hold on a customer’s payment card.
- Control authentication: You decide whether payer authentication is needed to continue to the authorization.
- PSD2 SCA exemptions: Check if exemptions are applicable and set business rules accordingly.
- Increase authorization rates: The pre-authorization process will run machine learning models and merchant rules to help instill a higher degree of confidence in issuers and help lead to increased authorization rates.
Experience and big data can get it done
Decision Manager is a Visa-owned fraud solution, fully integrated with all of its systems, data and analytics—plus 20+ years of experience and insights:
Insights from more than
141 billion
transactions1
The global reach and advanced capabilities of the Visa ecosystem
99.9998%
uptime
Average transaction screening times of less than
600ms1
1.3 billion
transactions screened in 2019
Data insights
Use data insights to protect your business and improve customer experiences
 |
Uncover risky or bogus transactions |
 |
Apply the industry's most advanced AI |
 |
Make better payment decisions based on your priorities |
 |
Gain the insights you need to understand your customers |
Get bigger insights with Decision Manager
Decision Manager provides the flexibility, precision, insights and expertise you need to find the perfect balance—combined with the confidence that comes from partnering with a trusted global leader with a proven track record of success.
More good payments = more revenue
Deep expertise + data-driven insights = more good payments and fewer fraudulent transactions
False positives weaken customer loyalty and hurt your business. Decision Manager keeps fraud low, satisfaction high, and revenue flowing as your business grows and evolves
What’s included with Decision Manager
Data-rich machine learning
Automatically assesses risk built on advanced modeling
Customized solutions
Flexible strategies based on your business needs
Integrated dashboard
Tools to quickly review suspicious transactions
How it works
ACCESS TO INDUSTRY EXPERTISE
Managed risk services
Managing payment risk can be a complex balancing act for e-commerce business. But you don’t have to do it alone. Expand and enhance your in-house fraud capabilities by adding experienced analysts who can step in to provide the extra knowledge to lower your payment risks.
Consult our fraud management experts
Complement your in-house skills and resources with our Managed Risk Services team. Our global analysts can help you design, implement, and maintain a fraud strategy that’s customized for your business. Available in five continents, with decades of experience.
Outsource your manual review
Get expert help increasing your acceptance rates, fulfilling shipments, and mitigating fraud with our Managed Risk Services team. Completely outsource your review process to our team, or augment your team's efforts with overflow, after-hours and peak season support available 24/7, 365 days a year.
Industry research
Fraud strategy innovation white paper
Learn how advanced fraud strategies are opening the door to secure innovation, payment fraud management, and expansion for today’s eCommerce businesses.
Working with issuers to improve authorization rates
Learn how we can help your business increase issuer authorization rates, improve customer satisfaction, and recover lost revenue.
eCommerce fraud management trends
Discover why eCommerce fraud is so prevalent, the nine types of eCommerce fraud, and most importantly, fraud management trends to help you stay ahead of evolving fraud attacks.
1 VisaNet transaction volume based on 2020 fiscal year. Domestically routed transactions may not hit VisaNet.
2 Represents the number of payments processed through Decision Manager (DM) in 2019. Normalized for USD.
Related products
AUTHENTICATE CUSTOMERS
3-D Secure 2
Authenticate customers, shift liability for fraudulent transactions and support compliance.
PROTECT ONLINE ACCOUNTS
Account Takeover Protection
Protect online accounts from unauthorized access by fraudsters.
STREAMLINE
Tokenize your customers’ payment credentials
Keep payment data off your system and streamline token management.
Already a Cybersource customer?
Make a good thing even better by adding Decision Manager to your Cybersource payment platform.