Use machine learning to detect fraud
Enterprise Fraud Management
Fight fraud and reduce operational costs across channels and continents.
DECISION MANAGER
Helping reduce fraud and accept more genuine orders
Our Decision Manager solution automates and streamlines fraud operations to help maximize revenue.
AUTOMATION
Decision Manager automatically assesses each order’s risk, using machine learning that draws on data from billions of worldwide transactions processed by Visa and CyberSource.
CUSTOMIZATION
Tailor fraud rules for your business
Flexible rules let you customize your fraud strategy—without needing IT. Adjust rules based on unique business needs such as peak season orders, product launches and international markets.
ACCELERATION
Streamline your manual review process
Integrated dashboard brings together the tools your risk team needs to quickly review suspicious transactions and make informed decisions about which orders to approve.
Fraud strategy optimization
The only fraud solution that gives you automated rules suggestions with a “what if” testing environment
RULES SUGGESTION ENGINE
Let machine learning discover new rules
Rules Suggestion Engine applies Decision Manager’s advanced machine learning models to your historical transaction data to spot unique patterns and recommend rules.
DECISION MANAGER REPLAY
Perform a “what if?” analysis
With Decision Manager Replay, you can test the effect of fraud rules against your historical transaction data in minutes—helping you gauge how things would play out in the real world.
How it works
Test recommended settings, then hit the market once you’ve honed in on the best strategy for your business.
OUR FRAUD MANAGEMENT TEAM
Real support from real people
Consult our fraud management experts
Complement your in-house skills and resources with our Managed Risk Services team. Our global analysts can help you design, implement and maintain a fraud management platform that’s customized for your business. Available in five continents, with decades of experience.
Outsource your manual review
Get expert help increasing your acceptance rates, fulfilling shipments and mitigating fraud by utilizing our Manual Review Team. Completely outsource your review process to our team, or augment your team's efforts with overflow, after-hours and peak season support available 24/7, 365 days a year.
Additional fraud management services
Know when cards are compromised
Reduce your chargeback and fulfillment costs with fraud alerts.
Avoid costly shipping returns
Correct mismatched address information in 200+ countries and territories.
Get help avoiding export regulation violations
Check your orders against denied parties' databases in 74 countries before accepting a purchase.
Why fraud management matters
2019 GLOBAL E COMMERCE FRAUD MANAGEMENT REPORT
Successful fraud management is a balancing act
How can you improve order acceptance, while reducing fraud? Get the report to see how fraud managers around the globe are achieving this—and how you can, too.
THE TOTAL ECONOMIC IMPACT™ OF CYBERSOURCE DECISION MANAGER
Decision Manager cost savings and business benefits
Forrester Research found our enterprise fraud solution could provide customers with a 243 percent ROI. Read the report for more about our revenue benefits.
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