We found the top challenges were:


55.6% had challenges creating a seamless customer experience


51.6% had challenges increasing customer loyalty


38.6% had challenges partnering with third-party sources for online ordering and payment


37.9% had challenges maintaining payment security, including deterring account takeover

Register for the report

Industry Dive collaborated with Cybersource to understand the payment challenges restaurant and grocery leaders expect–and highlight those they may not yet anticipate.

With these insights, coupled with recommended strategies, restaurant and grocery leaders can be ready to excel in the face of the next hurdles. 

Download our survey to find out how restauranteurs and grocers can prepare for the next wave of payment challenges.