What differentiates Decision Manager?

AUTOMATED SUGGESTION ENGINE

Let machine learning discover new strategies

Rules Suggestion Engine applies Decision Manager's advanced machine learning models to your historical transaction data to spot unique patterns and recommend new strategies.

DECISION MANAGER REPLAY

Perform a "what if?" analysis

With Decision Manager Replay, you can test the effect of fraud strategies against your historical transaction data in minutes—helping you gauge how things would play out in the real world.

Identity behavior analysis

Automatically recognize good, bad, and new transactions


Our Identity Behavior Analysis feature recognizes identity usage behaviors to help increase your accept rates, lower your review rates, and boost your bottom line.

How Decision Manager can help you

Decision Manager’s machine learning capabilities combine automated strategy suggestions with a “what if” testing environment. You can optimise your fraud strategy, then roll it out once you’ve defined the best approach for your business.

 

Automatically recognise good, bad, and new transactions 


Our Identity Behavior Analysis feature recognises identity usage behaviors to help increase your accept rates, lower your review rates, and boost your bottom line.

Five reasons to use Decision Manager pre-authorisation rules

 

With Decision Manager, you can run rules before authorisation to help reduce costs, capture revenue, and over time, help improve authorisation rates by filtering out risky transactions.

Learn about pre-authorisation rules

  1. Save on authorisation fees: The pre-authorisation rejection rule can determine if the transaction is fraudulent and reject it, so you can avoid issuer authorisation fees.
  2. Improve customer satisfaction: Avoid placing an unnecessary hold on a customer’s payment card.
  3. Control authentication: You decide whether payer authentication is needed to continue to the authorisation.
  4. PSD2 SCA exemptions: Check if exemptions are applicable and set business rules accordingly.
  5. Increase authorisation rates: The pre-authorisation process will run machine learning models and merchant rules to help instill a higher degree of confidence in issuers and help lead to increased authorisation rates.

Experience and big data can get it done

Decision Manager is a Visa-owned fraud solution, fully integrated with all of its systems, data and analytics—plus 20+ years of experience and insights:

Insights from more than

141 billion

transactions1

The global reach and advanced capabilities of the Visa ecosystem

99.9998%

uptime

Average transaction screening times of less than

600ms1

1.25 billion

transactions screened in 20202

Data insights

Use data insights to protect your business and improve customer experiences

Uncover risky or bogus transactions
Apply the industry's most advanced AI
Make better payment decisions based on your priorities
Gain the insights you need to understand your customers

Get bigger insights with Decision Manager

Decision Manager provides the flexibility, precision, insights and expertise you need to find the perfect balance—combined with the confidence that comes from partnering with a trusted global leader with a proven track record of success.

More good payments = more revenue 

Deep expertise + data-driven insights = more good payments and fewer fraudulent transactions
False positives weaken customer loyalty and hurt your business. Decision Manager keeps fraud low, satisfaction high, and revenue flowing as your business grows and evolves

What’s included with Decision Manager

Data-rich machine learning 

Automatically assesses risk built on advanced modeling

Customised solutions

Flexible strategies based on your business needs

Integrated dashboard 

Tools to quickly review suspicious transactions

How it works

How Decision Manager works
ACCESS TO INDUSTRY EXPERTISE

Managed risk services

Managing payment risk can be a complex balancing act for e-commerce business. But you don’t have to do it alone. Expand and enhance your in-house fraud capabilities by adding experienced analysts who can step in to provide the extra knowledge to lower your payment risks.

Consult our fraud management experts

Complement your in-house skills and resources with our Managed Risk Services team. Our global analysts can help you design, implement, and maintain a fraud strategy that’s customised for your business. Available in five continents, with decades of experience.

Outsource your manual review

Get expert help increasing your acceptance rates, fulfilling shipments, and mitigating fraud with our Managed Risk Services team. Completely outsource your review process to our team, or augment your team's efforts with overflow, after-hours and peak season support available 24/7, 365 days a year.

Industry research

Fraud strategy innovation white paper

Learn how advanced fraud strategies are opening the door to secure innovation, payment fraud management, and expansion for today’s eCommerce businesses.

Working with issuers to improve authorisation rates

Learn how we can help your business increase issuer authorisation rates, improve customer satisfaction, and recover lost revenue.

eCommerce fraud management trends

Discover why eCommerce fraud is so prevalent, the nine types of eCommerce fraud, and most importantly, fraud management trends to help you stay ahead of evolving fraud attacks.

VisaNet transaction volume based on 2020 fiscal year. Domestically routed transactions may not hit VisaNet.
Represents the number of payments processed through Decision Manager (DM) in 2020. Normalized for USD.

Related products

AUTHENTICATE CUSTOMERS

3-D Secure 2

Authenticate customers, shift liability for fraudulent transactions and support compliance.

PROTECT ONLINE ACCOUNTS

Account Takeover Protection

Protect online accounts from unauthorised access by fraudsters.

STREAMLINE

Tokenise your customers’ payment credentials

Keep payment data off your system and streamline token management.

Already a Cybersource customer?

Make a good thing even better by adding Decision Manager to your Cybersource payment platform.