In the face of ever-changing fraud threats, keeping a positive customer experience and the fraud rate and expenses low is a delicate balance. Fraud can never be eliminated completely, but a shrewd fraud strategy with well-integrated operations will empower merchants to reach their business objectives in a sustainable and secure manner.
CyberSource launches the 2018 report for Southeast Asia, published in March 2018. Download the CyberSource Online Fraud Benchmark Report – 2018 Southeast Asia
The 5 fraud management goals ranked by highest priority, whereby respondents were given five goals and had to mark each goal as a high, medium or low priority.
Without the relevant knowledge and expertise to keep mobile fraud under control, merchants may find their efforts to capitalize on mCommerce undermined by fraud losses. Here are three misconceptions to note to help get more revenue out of mobile and minimize the fraud risks.