Fraudsters are constantly changing their strategies. Here’s how to stay one step ahead.
Fraud isn’t just a threat to the bottom line—it’s a threat to your brand. Our holistic, multi-layered approach uses AI and machine learning to help you balance effective fraud prevention, a seamless customer experience and operational efficiency.
Account takeover
Card testing
Fake account creation
Loyalty and rewards fraud
Refund or return fraud
Reshipping fraud
Card testing
Friendly or first-person fraud
Loyalty and rewards fraud
Refund or return fraud
Reseller or grey market fraud
Reshipping fraud
Card testing
Friendly or first-person fraud
Loyalty and rewards fraud
Refund or return fraud
Reseller or grey market fraud
Reshipping fraud
The use of stolen login credentials to gain control of an account and commit fraud unauthorised and/or fraudulent activities.
A cardholder’s fraudulent claim that a purchase was unauthorised, or the item did not arrive. The customer is reimbursed but keeps the item.
The purchase of goods with a stolen credit card and sale of those goods in unauthorised markets or geographies, or at a discount.
When a fraudster with a stolen or enumerated credit card number either attempts to load the card to a customer’s account with merchants or makes a small purchase to check if the card is active and to see if the purchase avoids the merchant’s fraud detection measures.
Either a fraudster steals a good accountholders rewards, or an accountholder abuses or exploits a company’s rewards programme for fraudulent purposes.
The practise of using stolen payment details to buy goods, and then either contacting the shipping company to redirect delivery to a new address or paying people (known as mules or freight forwarders) to receive the goods and reship them to a different location for resale.
Fraudsters use stolen or synthetic identities to open a new account for the purpose of unauthorised and/or fraudulent activity.
The process of purchasing merchandise online using stolen credentials, and then going to a physical store to receive a refund or a gift card.